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Have questions about our services? We've got all the answers you need.

Basic Questions
Why should my business outsource QA?

Outsourcing QA allows businesses to benefit from specialised expertise, cost savings, scalability, and focus on core activities.

How do I know outsourcing SQA is right for my business?

If your business lacks QA expertise, faces resource constraints, seeks cost savings, or aims for scalability, outsourcing SQA may be suitable. Learn more signs that indicate your business needs to outsource Quality Assurance

What are the benefits of outsourcing QA or Product Delivery if I already have an in-house team?

Outsourcing can provide additional expertise, flexibility, scalability, and cost-effectiveness while complementing in-house capabilities.

What types of projects can I outsource to Assurdly?

Assurdly handles a wide range of projects, including software development, QA, product management, compliance, and project management.

What certifications does Assurdly have in relation to the services you provide?

Assurdly holds certifications such as ISO 9001 for quality management and ISO/IEC 27001 for information security management.

What kind of penalties do your contract agreements include?

Penalties in contract agreements may vary based on project specifics but typically include clauses related to missed deadlines, quality standards, and breach of contract.

How is my IP protected in the course of collaborating with Assurdly?

Assurdly ensures IP protection through non-disclosure agreements, restricted access, and secure data handling practices.

How do you keep your lines of communication through the course of the project?

Assurdly maintains regular communication through emails, status meetings, project management tools, and dedicated communication channels.

Who will be the assigned contact person for my project?

Each project is assigned a dedicated project manager or technical product manager who serves as the main point of contact throughout the collaboration.

How do you collaborate for clients in a different timezone?

Assurdly adjusts working hours and leverages communication tools to ensure effective collaboration across different time zones.

What can I do if I'm unsatisfied with the progress or outcome of the project?

Clients can voice concerns to their project manager, and Assurdly will take necessary actions to address issues and ensure client satisfaction.

Business Questions
What services does Assurdly provide?

Assurdly provides services in software development, QA, product management, compliance, project management, and more.

When does Assurdly operate?

Assurdly operates during standard business hours, with flexibility to accommodate project needs and time zones.

How does Assurdly communicate with clients on the progress of projects?

Assurdly communicates progress through regular updates, status reports, meetings, and collaboration tools, tailored to client preferences.

What post-delivery support is available to clients?

Assurdly offers post-delivery support such as maintenance, troubleshooting, updates, and enhancements based on client needs and agreements.

Will my competitors ever have access to my new software?

Assurdly ensures confidentiality and non-disclosure to prevent competitors from accessing your software unless specified otherwise.

How does Assurdly protect my company's confidential information?

Assurdly employs strict security measures, including NDAs, access controls, encryption, and secure data handling practices, to protect confidential information.

Is Assurdly willing to be flexible in SQA and Project delivery practices to meet my business needs?

Assurdly ensures IP protection through non-disclosure agreements, restricted access, and secure data handling practices.

How do you keep your lines of communication through the course of the project?

Assurdly maintains regular communication through emails, status meetings, project management tools, and dedicated communication channels.

Who will be the assigned contact person for my project?

Assurdly customizes SQA and project delivery practices to align with client requirements, ensuring flexibility and adaptability.

Does Assurdly handle projects that my startup is completing for other clients?

Assurdly adjusts working hours and leverages communication tools to ensure effective collaboration across different time zones.

Operational Questions
Will I get a budget estimate and proposed timeline before the project begins?

Yes, Assurdly provides clients with a budget estimate and proposed timeline based on project requirements and scope before commencing the project.

What is the process if we need to adjust or change the project scope?

Clients can discuss scope changes with their project manager, who will assess the impact on timeline and budget and coordinate necessary adjustments.

How will my new product/project be tested during the SDLC?

Assurdly employs comprehensive testing methodologies throughout the Software Development Lifecycle (SDLC), including unit testing, integration testing, and user acceptance testing.

What happens when the staff/resource on my project is changed?

Assurdly ensures a smooth transition by providing adequate handover, documentation, and training to new staff/resources joining the project.

What happens when there's a bug in my new custom software?

Bugs in custom software are promptly addressed by Assurdly's development and QA teams, with fixes implemented and tested thoroughly before deployment.

How much information will you need to get started on my project?

Assurdly requires project specifications, requirements, goals, and any relevant documentation to commence work effectively.

How can I trust that Assurdly will deliver as promised?

Assurdly maintains transparency, adheres to industry best practices, provides regular updates, and prioritizes client satisfaction to build trust and deliver as promised.

Can you handle multiple changes during the project?

Assurdly is equipped to handle multiple changes during the project by assessing their impact, prioritizing tasks, and adjusting resources accordingly.

How does Assurdly recruit new talents?

Assurdly recruits new talents through a rigorous selection process based on qualifications, expertise, experience, and cultural fit.

Assurdly Products
What is NIBSS-in-a-Box?

NIBSS-in-a-Box financial services middleware that streamlines the integration of NIBSS services into a single unit, exposing them as RESTful APIs (Representational State Transfer Application Programming Interfaces) compatible with modern systems. RESTful APIs are a way of designing web services that adhere to the principles of the REST architectural style, providing a lightweight, scalable, and standards-based approach to building web services.

What is DD?

Direct debit is an automated payment method that allows businesses to collect payments directly from their customers' bank accounts, with the customers' prior authorization. It eliminates the need for businesses to manually initiate payments or chase down customers, resulting in a more convenient and efficient payment experience for both parties.

Software Testing & QA Services
What is your company's experience and expertise in specific industries or domains?

Assurdly has extensive experience and expertise across various industries, including finance, healthcare, e-commerce, and more.

Do you offer specialized testing services for specific types of software?

Yes, Assurdly offers specialized testing services tailored to different software types such as mobile apps, web applications, and enterprise software.

How do you ensure compliance with industry-specific regulations and standards?

Assurdly ensures compliance with industry-specific regulations and standards through thorough understanding, adherence, and implementation of relevant guidelines.

What certifications or accreditations does your company hold in software testing and quality assurance?

Assurdly holds certifications such as ISTQB, CMMI, and ISO 29119, demonstrating proficiency and commitment to quality in software testing and QA.

Can you provide examples of how your services have helped clients improve their software quality, reduce costs, or accelerate time-to-market?

Assurdly has a track record of helping clients achieve improved software quality, cost savings, and faster time-to-market through effective testing and QA strategies.

What is your approach to test automation and CI/CD pipelines?

Assurdly emphasizes test automation and CI/CD pipelines to enhance efficiency, reliability, and speed of software development and testing processes.

How do you leverage AI and ML in your testing processes?

Assurdly integrates AI and ML techniques to improve testing efficiency, accuracy, and coverage, enabling proactive defect detection and optimization of testing efforts.

Do you offer performance testing and load testing services? If so, what methodologies and tools do you use?

Yes, Assurdly offers performance and load testing services using industry-standard methodologies and tools such as JMeter, LoadRunner, and Gatling.

How do you handle testing for legacy systems or applications undergoing modernization?

Assurdly employs tailored testing approaches for legacy systems, including regression testing, compatibility testing, and modernization-specific testing strategies.

What is your approach to training and knowledge transfer?

Assurdly provides comprehensive training and knowledge transfer to clients, ensuring they possess the necessary skills and understanding to maintain and evolve their testing processes.

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